Personal information

The only personal data Masterpiece Monogramming currently collects through this website is the information you voluntarily give when you use this site. For example, you may use the message form to contact Masterpiece Monogramming with your requests, questions and comments. When you send us a message or email, we ask you for your name and other contact information, such as your email address. Masterpiece Monogramming uses the information you provide to respond to your email. This may or may not involve sharing the information with Masterpiece Monogramming associates.

Masterpiece Monogramming does not sell, rent, or lease your personally identifiable information.

Masterpiece Monogramming does not knowingly collect personal data from children under the age of thirteen. If you are under thirteen, please do not give us any personal data.

Masterpiece Monogramming collects anonymous information about the use of its website. This enables the us to compile statistics about our visitors and their usage of this site.

For more information or if you have any questions about this Privacy Policy or concerns about the way the Masterpiece Monogramming processes your personal data, please contact us.

Order and Return Policies

Shipping

Your online order will be shipped out within 5 business days. Alll custom orders will be shipping within 3 weeks. We will contact you for any exceptions. A nominal shipping charge is added at CheckOut.

Payment Processing

Choose Visa, MasterCard or PayPal to pay for your online order. For advanced security, we process online payments through PayPal. You do not need to sign up for a PayPal account to be able to charge your order to your Visa or MasterCard.

Return Policy

Returns will be accepted on all in stock orders. The amount of the merchandise only will be credited to your VISA, MC or PayPal account. Customers are responsible for all shipping charges.

Sorry, there will be no returns accepted on custom orders. Customers will receive a proof for all custom orders. Customers must sign off their approval on this proof before the products will be produced.